Retail
Satisfaction branch by branch
The same survey goes to every branch. Even when the company average looks good, low scores at particular branches are visible on their own.
Don’t find out what an employee thinks on the day they leave
Engagement, satisfaction, onboarding and exit surveys all run from the same place. Anonymous participation is supported, and results read at unit level.
What this runs on today
- Third-party survey tools
- forms sent round by email
Surveys
It all comes together in one module.
Entered from the same screen, tracked from the same place.
Why it is needed
What happens without this module
The three situations we run into most often. If one of them sounds familiar, we have something to talk about.
- 01
Feedback arrives too late
Problems surface in the exit interview, long after the moment when something could have been done.
- 02
Honest answers do not come
When people worry their identity will show, survey results reflect the expected answer rather than the real one.
- 03
Results stop at the company average
The overall score looks fine while a serious problem in one single unit disappears inside the average.
What it does
What the module covers
Every item is a real screen or flow in the product; we walk through them one by one in the demo.
Ready-made templates
Prepared sets for engagement, satisfaction, onboarding and exit surveys; used as they are or edited.
Question types
Multiple choice, Likert scale, open-ended, rating and matrix questions can be used together.
Anonymous participation
In anonymous mode a response is not linked to a person; a minimum-participant threshold applies in small units so identities cannot be inferred.
Scheduled delivery
The survey opens automatically on the set date; reminders go to anyone who has not responded.
Live results
Distribution and averages update as responses arrive; period-on-period comparisons can be pulled.
Breakdown by unit
Results are filtered by department, location, tenure and position; where the problem sits becomes clear.
How it works
The cycle in four steps
Once it is set up, every period runs in the same order, and most of the steps happen on their own.
- Step 01
Survey built
Start from a template or write from scratch; questions are ordered by drag and drop.
- Step 02
Audience chosen
The whole company, a specific unit or a named list is selected; anonymous mode is switched on.
- Step 03
Responses collected
Participation rate is tracked and reminders go to those who have not responded.
- Step 04
Results read
The breakdown screen is reviewed and the units needing action are flagged.
Data flow
A link in the chain, not an island
The same data is entered once. What this module takes in and produces is below — you do no extra work to move data between modules.
Neyden beslenir
- Employee recordsDepartment, location and tenure data
- Org chartAudience selection and breakdowns
Surveys
Takes the data in once and shares the same record with the other modules.
Neyi besler
- PerformanceEngagement and feedback input
- TrainingTraining needs arising from results
- ReportingPeriodic engagement indicators
In the field
How it is used, and under what constraints
Not promises with numbers, but real setups. Let us go into the one closest to yours in the demo.
- Technology
Onboarding feedback
A survey goes to new joiners automatically in their first months; recruitment and onboarding are corrected against the answers that come back.
- Manufacturing
Measuring by shift
Night shift satisfaction is read separately. Deskless employees take part from their phones.
FAQ
Frequently asked about Surveys
In anonymous mode a response is not linked to any employee record and session data is not attached to it. In small units, results are not shown below a minimum-participant threshold so identities cannot be inferred.
Usually set up alongside this one
Let’s see the Surveys module with your own data
A demo is not a presentation: we build your scenario and run it on screen. You leave with a written proposal covering scope and timeline.